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SHIPPING INFORMATION

Shipping Within Australia

Free express post within Australia for all orders over $50!

Orders under $50 - express post is $9.95.

 

Delivery Time

All orders are shipped with Australia Post and you will be provided with a tracking number. Orders that are placed before 10:00am each business day are packed and sent the same day. Within Australia we use the express post network so if you reside in either of Australian capital cities and major metro areas you will receive next business day delivery whilst residents in regional areas outside the express post network will receive their item in 2-5 days. 

If you haven't received your item within 4 business days of placing the order email us as soon as possible with your full name and order number and we will immediately look into the delivery. Majority of the time an attempted delivery has occurred and the parcel is usually waiting for you at your local post office for collection.

Tracking

You will receive an email with your tracking number to track your parcel with Australia Post as soon as your order is packed and has left the warehouse. A card will be left at your house and the parcel will be taken to your nearest Australia Post if you are not home at the time of the delivery.

 

Shipping Internationally

*** TO PURCHASE SHOES INTERNATIONALLY WE HAVE AN ORDER MINIMUM OF $125 TO COVER THE POSTAGE COSTS FOR THE LARGE ITEM, SORRY!***

 

New Zealand

Regular Postage

Orders under $75 - $5

Orders over $75 - Free shipping

Express Postage

Orders under $75 - $10

Orders over $75 - $5

New Zealand orders will be sent through the pack and track system so you will be supplied with a tracking number. 

 

Canada, United States, US Minor Outlying Islands, China, Hong Kong, India, Indonesian, Japan, Maldives, Malaysia, North Korea, Singapore, South Korea, Taiwan, Thailand and Vietnam.

Regular Postage

Orders under $50 - $15 shipping

Orders over $50 - $10 shipping

Orders over $75 - $5 shipping

Orders over $100 - Free shipping

Express Postage

Orders under $50 - $35 shipping

Orders over $50 - $30 shipping

Orders over $75 - $25 shipping

Orders over $100 - $20 shipping



All orders will be sent through the pack and track system so you will be supplied with a tracking number so you can keep track of your delivery.

United Kingdom, Ireland, American Samoa, Bangladesh, Brunei Darussalam, Cambodia, Cook Islands, Fiji, France, French Polynesia, Germany, Italy, Kiribati, Laos, Macao, Myanmar, Nauru, Nepal, Netherlands, New Caledonia, Niue, Norway, Pakistan, Papau New Guinea, Philippines, Pitcairn, Samoa, Solomon Islands, Spain, Sri Lanka, Sweden, Switzerland, Timor Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallas and Futuna.

Regular Postage

Orders under $50 - $20 shipping

Orders $50 and over - $15 shipping

Orders over $75 - $10 shipping

Orders over $100 - $5 shipping

Orders over $125 - Free shipping

Express Postage

Orders under $50 - $40 shipping

Orders $50 and over - $35 shipping

Orders over $75 - $30 shipping

Orders over $100 - $25 shipping

Orders over $125 - $20 shipping



All orders will be sent through the pack and track system so you will be supplied with a tracking number so you can keep track of your delivery.

 

All other countries not listed:

Regular Postage

Orders under $50 - $25 shipping

Orders over $50 - $10 shipping

Orders over $75 - $15 shipping

Orders over $100 - $10 shipping

Orders over $125 - Free shipping

Express Postage

Orders under $50 - $55 shipping

Orders over $50 - $50 shipping

Orders over $75 - $45 shipping

Orders over $100 - $40 shipping

Orders over $125 - $35 shipping



All orders will be sent via registered post and will require a signature upon delivery.

 

You are able to track your parcel by clicking here or on the website of your national postal service (Royal Mail, USPS, Canada Post etc) but please allow 3-10 business days for delivery. Track your postage to find it's location and call your national postage service if you have not received the parcel within 10 business days.
 

Customs Duties And Taxes For International Orders (Including New Zealand)

We do our best to avoid and reduce the customs duties and taxes payable on all New Zealand and International orders but in the event that an international shipment attracts custom duties and taxes, the customer is required to pay all the customers, duties and taxes on the order.

If you are from the United Kingdom please be aware that the UK's customers are very strict and we do recommend that you read about your possible custom duties and VAT liability prior to purchase. When you order from us you do not have to pay excise duty, you may have to pay customs duty on goods with a value that exceeds £135 and you will have to pay import VAT on goods with a value that exceeds £15. The customer duty is waved if the amount of duty calculated is £9 or under. Note that we are not registered as a business in the UK so we are not legally able to charge you the VAT so the VAT will be charged by UK customs upon entry into the UK. For more information please refer to the UK customs website by clicking here